Support
Are you looking for support? Do you have a problem? Here you will find an overview of helpful information to get you started.
Visit Help Center
Looking for a specific problem? Search in our customer portal, where we have all documentation grouped by topics.
Contact by Email
You can contact us anytime via email at support@merkurbets.com. We will address your inquiry as soon as possible
Chat with a support agent
Our live chat service is available daily from 8:00 to 00:00. Simply click on the live chat button on our website or the speech bubble icon in the app to directly connect with one of our support representatives.
Phone call
If you would prefer to receive a callback from us, you can request this by calling +43 810 000217 and pressing the dialing key 1. Our number is available daily from 08:30 to 23:00. We will get back to you as soon as possible!